Ipinium Aktiebolag Privacy policy

In this privacy policy we explain how we collect and use your personal information. This privacy policy applies to all personal information we process about you when purchase or using our services, visit our website or otherwise interact with us. We have divided this privacy policy into different sections:

1. Who we are

We are Ipinium Aktiebolag, a company that offers high-quality, unique products for kitchen, cooking, preparing and storage with office at Bögatan 1, 412 72 Gothenburg, Sweden.

We have determined our respective responsibilities for compliance with the obligations under applicable privacy legislation for processing your personal data in relation to our loyalty programs by means of an arrangement between us. In summary, we have arranged that if you want to exercise your rights, such as your right to access, correct, erase, restrict, object or port personal data or to withdraw your consent, or if you have any questions or complaints about the processing of your personal data, you can either contact us in accordance with ‘Your rights’ (please see below).

2. The types of data we process

2.1 General. We may collect and process the following categories of personal information:

a. Name, address and other identifying information
For example, we may record your name, title, email, address, phone number.

b. Your contact details and personal account or registration details
Your contact details may include your address, telephone number and email address. When you create a personal account, or register for a service or purchase, we may also record your sign in details and other information you fill out on your personal account or registration form.

c. Information about your purchases
When you make a reservation or purchase, we process your reservation and booking information. This information may include details about purchase, discounts and other relevant information.

d. Our communication with you
When you send us an email we register your communication with us. When you call us, our customer support will register your questions or complaints in our database.

e. Information we collect when you use our websites
When you visit our websites, we may register your IP address, browser type, operating system, referring website, web-browsing behaviour and app use. We also collect information via cookies and similar technologies when you visit our websites or use our mobile apps. For more information please read our cookie policy on the website or the mobile app you use.

2.2 Cookies and similar technologies.

When you use our website or mobile apps we collect information via cookies and similar technologies. For more information please read our cookie policy on the website or mobile app you use.

2.3 Specific services, apps or events.

For specific services, apps or events, we may collect other types of data and use such data for different purposes than described in this privacy policy. We will inform you about this when you register for the specific service, event or download the specific app.

3. How we collect your data

3.1 We collect the categories of personal data in the following ways:

a. We collect data you provide to us
When you contact our customer support, register for one of our events or make a purchase.

b. When you use our website, we collect information via cookies and similar technologies
For more information please read our cookie policy on our websites or the mobile app you use.

We also share your personal information with these third parties (please see ‘Disclosing or sharing data with third parties’ below).

 4. For which purpose do we use your data

4.1 The main purposes for which we use your personal information are:

a. To provide our services to you
To handle your reservations and purchases, we need to process most of the information described above. For example, we need your name, and other identifying information to handle your purchase.

b. To communicate with you
We use your contact details to communicate with you in relation to our services or loyalty programs, to answer your questions or to handle your complaints.

4.2 Legal basis.

We collect, use and store your personal data to provide services to comply with the legal obligations we are subject to, if necessary for our legitimate interests or the interests of a third party or on the basis of your consent.
You may withdraw your consent at any time by following the specific instructions in relation to the processing for which you provided your consent. You may also contact us to withdraw your consent (please see ‘Your Rights’ below).

When we process your personal data for our legitimate interests or the interests of a third party, we have balanced these interests against your legitimate interests. Where necessary we have taken appropriate measures to limit implications and prevent unwarranted harm to you. For more information on these interests, please see the ‘For which purposes we use your data’ above. Where we process your personal data for our legitimate interests or the interests of a third party, you have the right to object at any time on grounds relating to your particular situation (please see ‘Your Rights’ below).

5 Disclosing or sharing data with third parties

We may disclose or share your personal data with our group companies, service providers or subcontractors for the following purposes.

a For support services
We use might use a third parties to provide some of our services. All such third parties will be required to adequately safeguard your personal data and only process it in accordance with our instructions.

b Third party websites. Our websites contain links to third-party websites. If you follow these links, you will exit our websites or mobile apps. This privacy policy does not apply to websites of third parties. Ipinium Aktiebolag cannot accept liability for the use of your personal data by these third parties. Your use of these websites is at your own risk. For more information on how these third parties treat your personal information, please check their privacy policy (if available).

6. Security and retention

6.1 Ipinium Aktiebolag will take appropriate technical and organizational measures to protect your personal data against loss or unlawful use.

6.2 Your personal data will be retained for as long as required for the purposes described in this privacy policy or in so far as such is necessary for compliance with statutory obligations and for solving any disputes.

7. International transfer of your data

7.1 Ipinium Aktiebolag may transfer your personal data to countries other than your country of residence (including countries outside the European Economic Area). This occurs in the course of partners or service providers have operations in countries across the world. The laws of these countries may not afford the same level of protection to your personal data.

7.2 The transfer of personal data to countries other than your country of residence is often necessary to provide our services to you. In other cases, Ipinium Aktiebolag will ensure that adequate safeguards are in place to comply with the requirements for the international transfer of personal data under applicable privacy laws. For transfers of personal data outside the European Economic Area, Ipinium Aktiebolag may use Commission approved Standard Contractual Clauses as safeguards.

8. Your rights

8.1 You may contact our Privacy Office (please see below) to exercise any of the rights you are granted under applicable data protection laws, which includes (1) the right to access your data, (2) to rectify them, (3) to erase them, (4) to restrict the processing of your data, (5) the right to data portability and (6) the right to object to processing.

  1. Right to access
    You may ask us whether or not we process any of your personal data and, if so, receive access to that data in the form of a copy. When complying with an access request, we will also provide you with additional information, such as the purposes of the processing, the categories of personal data concerned as well as any other information necessary for you to exercise the essence of this right.
  2. Right to rectification
    You have the right to have your data rectified in case of inaccuracy or incompleteness. Upon request, we will correct inaccurate personal data about you and, taking into account the purposes of the processing, complete incomplete personal data, which may include the provision of a supplementary statement.
  3. Right to erasure
    You also have the right to have your personal data erased, which means the deletion of your data by us and, where possible, any other controller to whom your data has previously been made public by us. Erasure of your personal data only finds place in certain cases, prescribed by law and listed under article 17 of the General Data Protection Regulation (GDPR). This includes situations where your personal data are no longer necessary in relation to the initial purposes for which they were processed as well as situations where they were processed unlawfully. Due to the way we maintain certain services, it may take some time before backup copies are erased.
  4. Right to restriction of processing
    You have the right to obtain the restriction of the processing of your personal data, which means that we suspend the processing of your data for a certain period of time. Circumstances which may give rise to this right include situations where the accuracy of your personal data was contested but some time is needed for us to verify their (in)accuracy. This right does not prevent us from continuing to store your personal data. We will inform you before the restriction is lifted.
  5. Right to data portability
    Your right to data portability entails that you may request us to provide you with your personal data in a structured, commonly used and machine-readable format and to have such data transmitted directly to another controller, where technically feasible. Upon request and where this is technically feasible we will transmit your personal data directly to the other controller.
  6. Right to object.
    You also have the right to object to the processing of your personal data, which means you may request us to no longer process your personal data. This only applies in case the ‘legitimate interests’ ground (including profiling) constitutes the legal basis for processing (see ‘Legal basis’ above).
    At any time and free of charge you can object to direct marketing purposes in case your personal data are processed for such purposes, which includes profiling purposes to the extent that it is related to such direct marketing. In case you exercise this right, we will no longer process your personal data for such purposes.

8.2 You may withdraw your consent at any time
You may withdraw your consent at any time by following the specific instructions in relation to the processing for which you provided your consent. For example, you may withdraw consent, by adjusting your communication preferences in your account (if available) or by changing your smart phone settings (for mobile push notifications and location data).
You may also contact the Privacy Office of Ipinium Aktiebolag.

8.3 For more information on how you can withdraw your consent for cookies and similar technologies we use when you visit our websites, please check the cookie policy on our website or in the app. There may be situations where we are entitled to deny or restrict your rights as described above. In any case, we will carefully assess whether such an exemption applies and inform you accordingly.  We may, for example, deny your request for access when necessary to protect the rights and freedoms of other individuals or refuse to delete your personal data in case the processing of such data is necessary for compliance with legal obligations. The right to data portability, for example, does not apply in case the personal data was not provided by you or if we process the data not on the basis of your consent or for the performance of a contract.

8.4 When you would like to exercise your rights, all you have to do is send your request to the Privacy Office of Ipinium Aktiebolag:

Ipinium Aktiebolag
Bögatan 1a
412 72  Göteborg
Sweden

Email: info@ipinium.se

8.5 You can also contact us at if you have any questions, remarks or complaints in relation to this privacy policy.

9 How we look after this policy

9.1 This privacy policy was most recently amended on 14 May 2018 and replaces earlier versions. We may amend this privacy policy from time to time and will notify you of any changes prior to these changes taking effect.